We understand things come up and sometimes you need to cancel or reschedule your appointment. We do however require a minimum of 48 hours’ notice, which enables us to allocate the time to another client.

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Cancellations made with less than 48 hours’ notice, will result in a charge of 50% of the service and 24 hours notice or failure to attend a scheduled appointment, will result in 100% of the service you will not be able to make another appointment until this fee has been paid. 

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For prepaid consultations, provided you give at least 48 hours’ notice of cancellation, we will provide a full refund of the fees paid or reschedule the appointment to another agreed time. 

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We appreciate your consideration of our time and will express the same consideration for yours. For all appointment changes please contact our admin team on 0490 406 015

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